Local Services
Access free, unbiased information about healthcare coverage. If you or a loved one are Medicare-eligible, contact your local resource center.
Common Questions
SHIBA is a free, confidential resource sponsored by the Washington State Office of the Insurance Commissioner through partnership with AAADSW.
SHIBA advisors are highly experienced volunteers of all ages and backgrounds who have completed extensive training to help you understand your Medicare rights and options.
What is SHIBA?
The Statewide Health Insurance Benefits Advisors (SHIBA) is a service of the Washington State Office of the Insurance Commissioner. SHIBA provides free, unbiased, confidential help with Medicare to people of all ages and backgrounds. Our well-trained volunteer advisors can help you understand the benefits available to you, explore cost saving programs, and compare benefits packages to help you make informed choices about your healthcare. AAADSW is the SHIBA sponsor for Clark, Cowlitz, Klickitat, Skamania, and Wahkiakum Counties in partnership with the Washington State Office of the Insurance Commissioner.
Get Help with Medicare
SHIBA can help you understand your Medicare rights and options. Volunteers provide counseling and education about Medicare choices and options, including:
- Original Medicare
- Prescription Drugs
- Help Paying for Medicare
- Medigap (Medicare Supplement) plans
- Medicare Advantage Plans
- Issues with Medicare Fraud and Abuse
Volunteer Opportunities
Interested in becoming a SHIBA Volunteer?
- Learn more about the opportunity from volunteers.
- Download a Volunteer Application (see green box below)
Send the completed application byemail to AAADSW.SHIBA@dshs.wa.gov. or mail it to:
Pamala Monahan, SHIBA Program Coordinator
201 NE 73rd Street
Vancouver, WA 98665
360-759-4676